Field Service Planner - #5642714

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.

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Great people make Schneider Electric a great company.

What do you get to do in this position?

The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools, instructions and order details are made available to the Field Services execution workforce and that the closest, qualified FSR (Field Service Representative) is scheduled for the job to meet customer requirements and Schneider workforce optimization. This role interacts with end customers so the Field Services Planner must have strong communication skills.

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if you fit the following requirements:

Proactive, orderly, multitasking, with excellent communication, interpersonal relations, negotiator and mediator, detail-oriented in the tasks entrusted to him/her, teamwork, self-taught, accustomed to working under pressure and meeting individual/collective objectives. Skills in handling staff, clients and end users. High digital skills (use of software, digital platforms, Microsoft office, etc). High ability to adapt to change and with a high focus on security.

Previous experience, preferably at least three years in the coordination and management of technical staff, focused on analysis and problem solving, project management. Advanced English proficiency.

Advanced knowledge in Microsoft office platforms, SAP, CRMs or similar. Preferably with previous knowledge or previous work in the maintenance and commissioning of distribution equipment, control and electrical protections in both Medium and Low Voltage. Medium and Low Voltage Substations, Transformers, Protection and Measurement Relays, advanced control systems with equipment such as Variable Frequency Drives, Soft Starters, Industrial Automation. Extensive knowledge of Electronic Switchgear, Thermomagnetic, Air Power, MCCB type, with knowledge in corrective, preventive and predictive maintenance. Reading and interpretation of mechanical and electrical drawings or schemes.

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer.

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.

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Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location: CR-SJ-Escazú

Other Locations: Costa Rica