S2P Analyst - #7475271

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Why Patients Need You

Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014 and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues.

The GBS San Jose Financial Services is a high performing team responsible for the timely delivery of standardized financial processes on behalf of Biopharmaceutical Finance and their business partners for the Emerging Markets. The organization performs certain Record-to-Report, Source -to-Pay, Travel & Entertainment, Order-to-Cash and other related activities from regionally centralized locations in San Jose, Costa Rica.

What You Will Achieve

The GBS (Global Business Services) Financial Services - San Jose Source-to-Pay Analyst will be responsible for conducting key source-to-pay activities such as escheatment process, aging, R blocks, handling escalations, solving conflicts for S2P accounts and troubleshooting purchase requisitions, purchase orders, vendor master data, and invoices/credits cases if required. For this position, it is required to have the ability to manage a high volume of requests, support the Markets, and work along with stakeholders to provide excellent customer service in an accurate time.

The objective of this role is to enable GBS Source to Pay to meet its business objectives by providing quality, Source to Pay analysis and overall business support for Site Leadership, market colleagues, and external vendors.

How You Will Achieve It

• Organizes own workload prioritizes and proactively follows up on outstanding items.
• Maintains and when possible, exceeds metrics and goals.
• Takes initiative in identifying processes and initiatives that fit into our Digital Finance strategy.
• Has strong analytical and process management skills.
• Actively supports our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal control's structures, and helping to identify process improvement opportunities.
• Supports and co-leads select in-house processes, continuous improvement initiatives, and stakeholder collaborations.
• Demonstrates business acumen and apply market-specific knowledge in Business Partner and Customer interactions.
• Independently manages the formal relationship with key internal stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units, and countries.
• Ensure the timely and proper execution of adequate internal controls, and understanding of our SOP proposing updates when the documentation does not align with our day-to-day processes.
• Takes ownership of every audit request that involves his/her processes.
• Responsible for keeping accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation.
• Assist the management team and other colleagues as needed.
• Responsible for the maintenance and consistent application of Pfizer and GBS Americas policies.
• Capable to make basic decisions over daily responsibilities.
• Promptly escalates operative and legal issues to his/her manager.
• Evaluates customer/internal documentation and system information.
• Maintains focus on customer service.
• Communication skills (written and verbal) - effectively communicate with internal and external End users, customers, and vendors.
• Organizational skills - ability to organize workload, prioritize, and follow up on outstanding items.
• Exercises sound judgment abilities.
• Good understanding of system functionality and processes.
• Attention to detail and ability to work with a high degree of accuracy.
• Participate on organization committees.
• Participate in the delivery of internally developed training.
• Seek opportunities to be mentored by others.
• Operational Transformation support including primary processing, issue resolution, and maintaining metrics and goals
• Demonstrate ownership of personal and professional development.
• Ability to operate independently and remain focused through change or uncertainty.
  
  

Qualifications

Must-Have

• Bachelor's degree or in progress in Business, Accounting, or Finance.
• 1-4 years of relevant functional accounting or finance experience.
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
• Good written and verbal English communication skills required. Portuguese is a plus.
• SAP knowledge required.
• Accounts Payable´ cycle knowledge required.
  
  

Nice-to-Have

• R blocks, aging and escheatment experience is a plus
• Strong interpersonal skills and ability to communicate with diverse groups and individuals.
• Preferred experience in a fast-paced multinational company, in a Shared Services Financial environment (is a plus)
• Capability to manage complex/critical scenarios.
• Used of Microsoft Outlook and TEAMS
  
  

Work Location Assignment: Flexible

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Finance & Accounting