Collections Agent - #7532155

Accenture


Fecha: hace 1 semana
ciudad: Heredia, Heredia
Tipo de contrato: Tiempo completo
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

This position will process all received requirements in a timely and accurate manner, according to the assigned transaction process.

Key Responsibilities:


  • Process all received requirements in a timely and accurate manner according to the SLA and KPI .

  • Report daily metrics.

  • The person in this position must maintain a positive working relationship between the internal customers and the requestors.

  • Assure that all requests to be processed have the right approvals and follow the procedure and polices.

  • Proactive and constant communication with Team Lead in order to ensure process stability and requirements compliance.

  • Actively support the implementation of best practices within the department.

  • Knowing and following the escalation path when needed dispute or resolution .

  • Perform month end related activities.

  • Handle customer service queries internally.


  • Required Experience:


  • Should have 1 years of experience in Finance and operations areas.

  • Bachelor s degree. Business Administration.

  • MS office knowledge.

  • Basic Excel skills.

  • B1 English level.

  • Key Skills

  • Good team player with a positive attitude and collaboration skills.

  • Flexible to work per the business need.

  • Effective communication.

  • Strong customer service orientation.

  • Ability to deal with ambiguity.

  • Should be organized.

  • Teamwork.

  • Continuously look for process improvement.


  • Publicar un currículum

    Empleos similares

    Asesor de ventas en campo sector industrial - Gam

    SOLUCIONES DE EMPLEO O Y A SOCIEDAD ANONIMA - Job Solutions, Heredia, Heredia
    hace 1 semana
    En JobSolutions nos encontramos en búsqueda de Asesor de ventas en campo sector industrial con residencia en el GAM con el fin de generar el mantenimiento y el crecimiento de la cartera B2B en el sector industrial en las zonas...
    SOLUCIONES DE EMPLEO O Y A SOCIEDAD ANONIMA - Job Solutions

    Digital Project Management Specialist

    Accenture, Heredia, Heredia
    hace 1 semana
    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are...
    Accenture

    Payroll Analyst

    Moody's Corporation, Heredia, Heredia
    hace 1 semana
    Experience Level: Experienced Hire Categories: Corporate Services Location(s): MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR Moody’s is a developmental culture where we value candidates who are willing to grow. So,...
    Moody's Corporation