Logistics Trade & Compliance Supervisor III

Job Description:

Confluent Medical Technologies is a financially healthy and rapidly growing medical device company dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include: Nitinol components and tubing, balloon expandable stents and catheters, complex catheters, biomedical textiles, and high precision polymer tubing. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.

At Confluent, we are committed to our values of teamwork, innovation, accountability, integrity, leadership, and customer focus, and we invest in a team who represents these values. Every member of our team plays a critical role in delivering life-saving medical devices through innovative materials science, engineering, and manufacturing. We are the medical device industry's most trusted partner, and we accomplish this with an organization focused on safety, efficiency, and customer satisfaction.

We are looking for a Logistics Trade & Compliance Supervisor to join our team in Costa Rica. If you enjoy working in a fast-paced environment and making an impact on our life-saving work, this may be a good fit for you! As a uniquely qualified candidate, you will BE working under little to no supervision and following detailed verbal, written, and hands-on instructions. Manage a team of operators to meet productivity and quality goals by performing the following duties.

SUMMARY: Responsible for overseeing and optimizing the logistics operations of the organization, this role also encompasses some distribution management including transportation and sterilization. Lead the in-bound and outbound movement adhered to the trade regulations. Plan transportation and distribution routes, select 3rd party providers of distribution services, analyze budgets, and process shipments. Work as a complementary liaison with the government’s trade organizations to ensure compliance with the local legislation while ensuring the continuous flow of goods and services to support the operation. This role will lead a group of teams and maintain strong relationships with transportation partners.

The ideal candidate will have extensive knowledge of international and free trade zone logistics, customs regulations, and operational excellence. This role requires strong leadership skills, problem-solving abilities, and a commitment to optimizing workflow processes within our logistics team.

This role works towards exceeding expectations for safety, quality, reliability, cost, delivery, and responsiveness to continuously improve the manufacturing/distribution operation. It is expected to be an example for leading and motivating team members.

Supervise team responsible for processing stock, transfer orders and orders that require special processing. Assist other customer service groups on an as needed basis.

ESSENTIAL DUTIES AND RESPONSABILITIES include the following. Other duties may be assigned.

• Define and execute the best practices within the logistics role, manages all import/export activities that include raw material, equipment, spare parts or any other company need.
• Oversee day-to-day logistics operations, ensuring compliance with company policies and FTZ regulations. Including inventory management, shipping, warehousing, and distribution processes.
• Supervise and mentor logistics staff, providing training and guidance to enhance team performance and professional development.
• Manage the customs documentation process, ensuring all shipments meet regulatory requirements for efficient clearance.
• Collaborate with internal departments (Purchasing, Planning, etc.) to align logistics strategies with business objectives.
• Maintain relationships with suppliers and logistics service providers, negotiate contracts and ensure compliance with service-level agreements.
• Ensure compliance with all relevant regulations and safety standards in logistics operations.
• Assist in developing and managing the logistics budget, optimizing resource allocation and tracking expenditures.
• Analyze logistics data and key performance indicators (KPIs) to monitor performance and drive strategic decision-making.
• Develop, update, review and approve SOPs and work instructions. Responsible for updating metrics, monitoring errors and ensuring quality customer service to internal and external customers
• Responsible for ensuring personal and company compliance with local and company regulations, policies and procedures for Health, Safety and Environmental compliance.
• Leadership and coordination of distribution and logistics as well as all the key areas of the company where movement of goods is required
• Supports the development of departmental budgets and expenditure. Prepares monthly operating performance metrics, and other operational summary report outs
• Ensure employee training is documented and up to date
• Responsible for completing adequate performance documentation on time.
  
  

SUPERVISORY RESPONSIBILITIES: Yes

Have supervisory responsibilities.

Leadership: Supervise work through the planning and scheduling of work, and the review and approval of tasks.

Supervises:

• Import /Export Specialist, interns, SC Assistant, SC Clerk
  
  

EDUCATION and/or EXPERIENCE:

Minimum of a bachelor's degree in international Trade, Logistics, Industrial Engineering, Business Administration, Supply Chain Management with 5-7 years of experience in Logistics function. - Master's degree preferred

Ability to work in a self-managed work team environment.

Ability to work differing work schedules.

Good written and oral English communication skills required - Level: B2+ (80% - 89%).

Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

OTHER SKILLS and ABILITIES:

Selected candidate must have the ability to do the following:

• Work in a self-managed work team environment. Ability to work differing work schedules.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or employees of organization.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Deal with problems involving a few concrete variables in standardized situations.
• Thoroughly understands distribution and logistics.
• Understands and complies with regulatory requirements (Quality Systems Regulations, ISO, MDD, Quality Manual, EHS, etc.) as they apply to medical devices.
• Partner with supporting functions to deliver required results.
• Time management skills - prioritize personal workload to maintain company efficiencies
• Develop, implement and clearly communicate strategies, goals, and objectives that will improve supply chain performance and reduce costs
  
  

COMMENTS: This position description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. The incumbent(s) will typically perform other related job objectives, special assignments and less significant responsibilities.