Senior Manager, Training & Capability Development

Job Description:

Confluent Medical Technologies is a financially healthy and rapidly growing medical device company dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include: Nitinol components and tubing, balloon expandable stents and catheters, complex catheters, biomedical textiles, and high precision polymer tubing. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.

We're looking for a Senior Manager, Training & Capability Development, a strategic leader with experience in manufacturing, learning & development, workforce capability, and change management. This role ensures rapid, measurable skill acquisition across manufacturing and support functions while reinforcing a values-based environment that strengthens employee connection, engagement, and retention. The leader will build and own a scalable, data-driven training discipline that aligns workforce capability with business demand, quality requirements, and operational excellence standards—particularly within regulated medical device manufacturing environments.

ESSENTIAL DUTIES AND RESPONSABILITIES include the following. Other duties may be assigned.

Training System Design & Ownership:

• Architect and operationalize a dual-delivery training model:

  • Manufacturing associates as embedded trainers (peer-based skill transfer, real-time coaching, experiential learning)

  • Dedicated professional trainers enabling structured learning, certification rigor, and instructional quality

• Define and own training system standards, including:

  • Training design principles and structure

  • Qualification, certification, and re-certification frameworks

  • Training documentation and audit readiness requirements

• Establish clear accountability for training outcomes across operations and training roles

• Ensure alignment with:

  • Quality system requirements (FDA, ISO)

  • Business performance objectives (capacity, yield, scalability)

Capability Development & Skill Acceleration

• Build frameworks for rapid skill acquisition and progression, including:

  • Structured onboarding journeys

  • Role-based competency matrices

  • Progressive certification models tied to skill mastery

• Enable manufacturing associates to function effectively as trainers by:

  • Providing structured skill transfer methods

  • Defining standard work for on-the-job training

  • Supporting coaching effectiveness and consistency

• Deploy professional trainers to:

  • Increase training rigor and consistency

  • Accelerate learning for complex or critical processes

• Reduce time-to-proficiency while maintaining strict quality and compliance standards

• Manage a team as the program is being develop to scale

• Partner with Operations to align training to:

  • Production ramp requirements

  • Workforce capacity plans

  • New product introduction (NPI)

Training Delivery Model & Execution Discipline

• Establish a scalable training execution model combining:

  • Associate-led experiential learning embedded in daily work

  • Trainer-led structured learning and validation

• Define standard work for:

  • Training delivery and documentation

  • Skill validation and certification

  • Trainee progression and readiness tracking

• Ensure effective coordination between:

  • Manufacturing associates providing day-to-day training

  • Professional trainers ensuring structure, consistency, and quality

Learning Systems, Data & Analytics

• Own and optimize the training technology ecosystem, including LMS and skill tracking systems

• Establish a data-driven training discipline with metrics such as:

  • Time-to-proficiency

  • Certification and skill attainment rates

  • Skill coverage vs. production demand

  • Training effectiveness (quality, yield, productivity indicators)

• Integrate training data with:

  • Workforce planning

  • Production and capacity systems

  • Quality metrics

• Use analytics to continuously refine both associate-led and trainer-led training effectiveness

Culture, Engagement & Retention Through Training

• Embed company values into all aspects of the training experience

• Leverage the peer-based training model to:

  • Strengthen team cohesion and belonging

  • Reinforce cultural norms through daily interactions

• Ensure training systems support:

  • Clear career pathways and advancement opportunities

  • Increased retention in critical operator and technical roles

• Design training as both a capability engine and a cultural reinforcement mechanism

Leadership, Stakeholder Alignment & Change Management

• Serve as the enterprise owner of the training system, driving alignment across:

  • Operations leadership (Value Stream, Manufacturing, Quality)

  • HR and Talent functions

  • Continuous Improvement / Lean teams

• Lead the transition to a shared training ownership model:

  • Manufacturing associates as capability builders

  • Professional trainers as enablers of structure and rigor

• Drive mindset shift from training as a support activity to training as a core operational system

• Build capability within both:

  • Manufacturing associate population (as trainers)

  • Training professionals (as system enablers and experts)

Supervises: Training Supervisors and Training Specialists

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree required; advanced degree preferred

• Minimum of 7 years of experience in: Manufacturing training systems, workforce capability, or operations leadership

• Demonstrated success implementing structured, scalable training systems in regulated environments

• Deep understanding of:

  • On-the-job and peer-based training models

  • Competency-based development frameworks

  • FDA / ISO / compliance-driven training requirements

• Experience in medical devices, life sciences, or similarly regulated manufacturing

Preferred:

• Experience designing hybrid training models combining peer-led and professional-led delivery

• Familiarity with LMS platforms and digital training tools

• Lean / Six Sigma certification

• Experience in global manufacturing environments

OTHER SKILLS and ABILITIES:

• B2+ English required.

• Computer literacy is required, experience with ERP systems, MS office package (Windows, excel, word, outlook) and basic computer configuration.

• Systems Builder: Designs scalable, durable training systems tied to business performance

• Operator-Oriented: Understands manufacturing realities and embeds training into daily work

• Capability Multiplier: Enables both associates and trainers to develop others effectively

• Data-Driven: Uses metrics to continuously improve training outcomes

• Culture Integrator: Leverages training as a primary vehicle for engagement and retention