Supervisor II, Training

Job Description:

Confluent Medical Technologies is dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include: Nitinol components, balloon expandable stents and balloon catheters, delivery systems, biomedical textiles, access kits, and guidewires. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.

We’re looking for a Training Supervisor II to lead the execution, oversight, and continuous improvement of training programs for operational and support personnel across the plant. This role is responsible for planning, coordinating, and supervising CMT regulatory training systems to ensure employees develop and maintain the competencies, certifications, and qualifications required for their roles. The Training Supervisor II plays a key role in supporting regulatory compliance, operational excellence, and employee development while ensuring adherence to medical device industry quality and safety standards.

Supervises: Trainers / Facilitators / Training support staff

Key Responsibilities

• Plan, coordinate, and supervise initial, recurring, and retraining programs for manufacturing personnel.
• Coordinate and oversee the onboarding process for new employees.
• Evaluate the effectiveness of training programs using performance metrics (KPIs).
• Ensure all personnel are trained and certified in safety, GMPs, GDPs, standard procedures, and work instructions before performing production operations.
• Supervise and develop trainers, facilitators, and training staff.
• Monitor compliance with training plans by position, line, process, and shift.
• Ensure adequate cross-training levels across stations, lines, and processes to support business continuity.
• Coordinate training related to: New manufacturing hires, Process changes, Product transfers, Introduction of new equipment or technologies.
• Ensure proper documentation of training in designated systems (e.g., LMS, ETQ, TrackWise, SAP, or other internal systems).
• Ensure compliance with regulatory and quality requirements (FDA, ISO 13485, QSR, GMP).
• Develop and maintain employee skill matrices aligned with the quality system.
• Actively participate in internal, external, and regulatory audits, supporting training and competency topics.
• Analyze skill gaps and propose training plans to improve performance, quality, and productivity.
• Work cross-functionally with Production, Quality, Engineering, and Human Resources to identify training needs.
• Monitor training KPIs and drive continuous improvement actions.
• Promote standardization of training processes and best practices within the plant.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial or Business Administration, Education or a related field.
• Alternatively: Technical degree or at least 50% of a university program completed, plus a minimum of 6 additional years of leadership or similar experience in the medical device industry.
• Minimum 5 years of experience in the medical device industry or another regulated industry.
• At least 2 years in supervisory, leadership, or training roles.
• Experience in manufacturing and plant operations environments.
• Lean / Six Sigma or Training & Development certification preferred.
• Train-the-Trainer” certification is desirable.
• Intermediate to advanced English (B1/B2)

Technical Knowledge

• GMP, ISO 13485, FDA QSR
• Training and document control systems
• Manufacturing processes
• Regulatory audit participation/support
• Lean tools and continuous improvement (preferred)
• Instructional/teaching knowledge (preferred)

Other Skills and Abilities

• Ability to work flexible schedules based on production needs
• Leadership and team development
• Effective communication
• Organization and follow-up
• Results-oriented mindset
• Data analysis and decision-making
• Cross-functional collaboration

TRAVEL: Minimal

Physical Working Conditions: Lifting or carrying items.

This job description is intended to outline the primary and recurring responsibilities of the position and is not designed to be an exhaustive list of all duties performed. Incumbents may be required to carry out other related responsibilities, special assignments, and additional duties as needed to support business operations.