Organizational Change Management (OCM) Consultant

If you enjoy working with high-caliber people on interesting projects in a thriving partnership organization, Westernacher is the place to be! To complement our team in Costa Rica, we are looking for a Change Management professional with experience in SAP Projects.

Your Responsibilities:

• Develop and execute comprehensive Organizational Change Management (OCM) strategies to support the successful adoption of business processes, technologies, and transformation initiatives.
• Partner with project teams, business stakeholders, and leadership to drive organizational readiness and user adoption throughout the project lifecycle.
• Conduct stakeholder assessments, change impact assessments, and organizational readiness evaluations to identify risks, opportunities, and mitigation strategies.
• Design and implement communication, engagement, and training strategies tailored to diverse stakeholder groups.
• Facilitate workshops, focus groups, leadership alignment sessions, and change agent networks to strengthen organizational buy-in and engagement.
• Coach sponsors, managers, key users, and change champions on their roles in supporting organizational change.
• Develop and track change management KPIs, adoption metrics, and success measures to monitor progress and drive continuous improvement.
• Identify sources of resistance and proactively implement mitigation plans to improve stakeholder acceptance and adoption.
• Collaborate closely with project managers and functional teams to integrate change management activities into overall project plans and governance structures.
• Support training development, end-user enablement activities, and communication campaigns across project phases.
• Provide post-go-live adoption support, reinforcement strategies, and lessons learned to ensure sustained business outcomes.
• Participate in project governance meetings, steering committees, and status reviews, providing change management insights and recommendations.
• Demonstrate interest and openness to learning Project Management practices, with opportunities to support activities such as project planning, status reporting, risk tracking, stakeholder coordination, and project governance, as needed.

Your Skills and Experience:

• 5–8+ years of professional experience in Organizational Change Management, business transformation, or consulting.
• Experience supporting enterprise-wide change initiatives and technology implementations.
• SAP project experience (e.g., S/4HANA, EWM, TM, etc.) is highly preferred.
• Knowledge of OCM methodologies and frameworks such as Prosci ADKAR, Prosci Change Management Methodology, Kotter, or similar.
• Experience conducting stakeholder analysis, change impact assessments, communication planning, training enablement, and adoption activities.
• Strong stakeholder management, facilitation, communication, and presentation skills.
• Ability to work independently and collaboratively in fast-paced, cross-functional environments.
• Bachelor's degree in Business, Human Resources, Organizational Development, Communications, Information Systems, or a related field.
• Prosci, ADKAR, or other Change Management certifications are a plus.
• Interest in learning and supporting Project Management activities is considered an advantage.
• Valid passport and valid U.S. Business Visa for business travel to the United States.
• Willingness and availability to travel up to 40%–50% of the time.
• Advanced English communication skills, both oral and written.

What we offer:

• Attractive compensation package
• Permanent contract directly with Westernacher Consulting
• 100% payroll scheme
• Career path, growth opportunities, and Company-sponsored trainings.
• Small-to-medium-sized teams
• Challenging and pleasant working environment

This is WE: Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.