Bilingual Customer Service Specialist - Multichannel

Join a global financial leader and help shape exceptional client experiences.

We\'re hiring Bilingual (English/Spanish) Client Relationship Specialists who combine strong communication skills with a customer-first mindset. This opportunity offers a clear path for career advancement while providing hands-on experience in a fast-paced, world-class banking environment.


Channel: Hybrid Multi-Channel (Dynamic Voice & Professional Chat)



Requirements:

Advanced English level - B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)




Candidate Profile:

Driven by a \'solutions-first\' philosophy, consistently exceeding client expectations through proactive support.
Displays high technical aptitude, quickly mastering new digital tools and multi-channel communication suites.
Connects naturally with diverse audiences, using bilingual skills to build rapport and solve problems effectively.
Upholds rigorous standards of precision, ensuring all documentation and transactions are flawlessly executed.
Shows great agility when multitasking and adapting to shifting priorities in a busy environment.
Thrives under pressure, maintaining a composed and professional demeanor during peak operational hours.




Benefits:

Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal and Psychological Assistance)
Cafeteria Subsidy
Birthday Off!
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program.

-Requerimientos- Educación mínima: Bachillerato / Educación Media
años de experiencia
Idiomas: Inglés
Edad: entre 18 y 99 años
Conocimientos: Inglés, Servicio al cliente, Atención al cliente
Palabras clave: servicio, service, especialista