Multichannel Banking Support Representative

Receive and respond to inbound customer messaging requests; gather and verify required information regarding bank accounts, by the moment is going to be primary chat, phone will be added in the future and candidates must know. Is going to be primary costumer service but fraud is going to be added in the future.

Requirements

HighSchool Diploma
6 months of call center experience with proven chat experience required
all center experience of 6-months supporting banking/collections/fraud *preferred
Demonstrated ability to perform basic mathematical functions.-Requerimientos- Educación mínima: Bachillerato / Educación Media
Menos de 1 año de experiencia
Idiomas: Inglés
Conocimientos: Resolución de problemas, Técnicas de Call Center
Palabras clave: banker, bancario, banking, banquero, apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante