Bilingual Customer Service Representative

CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA


Fecha: hace 12 horas
ciudad: San José, San José
Salario: ₡500 000 por mes
Tipo de contrato: Tiempo completo
Take the Next Step in Your Career Where Your Impact Drives Our Success!



Our Customer Service Representatives don’t just answer calls—they build trust, solve real problems, and drive our business forward. If you bring dedication, empathy, and a strong work ethic, we’ll equip you with all the tools and training you need to excel. Join a supportive environment that recognizes your effort and celebrates your achievements!



Channel: Voice



Requirements:



Advanced English level-B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)


What Makes You a Great Fit:



Professional Voice: You communicate clearly, confidently, and represent our brand with authority and warmth
Problem-Solving Mindset: You excel at analyzing issues on the spot and delivering effective solutions in real time.
Multitasking Master: You seamlessly guide live conversations while navigating system databases with ease.
Customer-Centric Focus: You\'re passionate about helping others, ensuring every caller feels valued and supported.
Reliability & Discipline: You take pride in your work, consistently following schedules and high operational standards.
Resilience Under Pressure: You stay positive, focused, and adaptable in a fast-paced, high-volume environment.
Growth Orientation: You thrive in a collaborative team, welcome constructive feedback, and constantly aim to level up.


Benefits:



Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal and Psychological Assistance)
Cafeteria Subsidy
Birthday Off!
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program.

-Requerimientos- Educación mínima: Bachillerato / Educación Media
años de experiencia
Idiomas: Inglés
Conocimientos: Atención telefónica, Inglés, Servicio al cliente, Atención al cliente, Experiencia del cliente
Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Cómo postularme

Para solicitar este empleo, debe autorizarse en nuestro sitio web. Si aún no tiene una cuenta, regístrese.

Publicar un currículum